Shipping & Delivery
🚚 Shipping & Delivery
We do everything we can to get your order to you quickly and securely. Here's how we do it.
📦 When will my order be shipped?
- Order before 3 PM on a business day and we'll ship it the same day.
- Order before 12:00 on Saturday and your package will be shipped that same day.
If this isn't possible due to circumstances, we'll let you know.
🚛 How quickly will my order be delivered?
In most cases, your package will be delivered the next business day . However, we are dependent on the delivery services.
📍 Not at home when delivery is due?
- Your package will be taken to a collection point.
- Not collected = returned.
- We then charge return costs: €6.50 (Netherlands) | €10.25 (Belgium & Germany)
- This also applies if you refuse the package at the door.
🏡 Pick up in Veldhoven
Prefer to pick it up yourself? Select "Pick up in Veldhoven" at checkout and send us an email beforehand at info@krokomingo.nl . We'll make sure your order is ready.
📲 Track & Trace
After shipping, you'll receive an email with a track & trace code. This way, you'll know exactly where your package is.
💸 What are the shipping costs?
- Netherlands: €5.95
- Belgium & Germany: €8.95
🎁 Free shipping
- Netherlands: free from €85
- Belgium & Germany: free from €100
🌍 Shipping outside the Netherlands, Belgium & Germany
We currently ship to these three countries. Other destinations may follow later!